What is your return policy?

PLEASE CLICK HERE TO START A U.S. RETURN

RETURN POLICY:

We're happy to offer you a return for a refund or store credit for an exchange within 21 days of purchase.All items must have their original tags attached and be unworn and unwashed.

If a product is individually marked as final sale, that voids the standard return policy. 

SALE ITEMS:

Select items from the 'sale' section of the website are eligible for returns unless otherwise noted as final sale. Returns will reflect the product price at time of purchase and follow the same policy as a standard return. PLEASE NOTE: select sales and site-wide sale items are FINAL SALE, according to the terms of the sale. Please reach out to support@teeki.com prior to purchase with any questions! We are here to help <3!

TEEKIS PURCHASED FROM OTHER RETAILERS:

While we have a generous return policy for purchases made through teeki.com's official web store, we are not able to accept returns for teekis not purchased directly through us for any reason. We recommend initiating a return with the retailer you purchased them from. They should be able to help you further. 

TEEKIS PURCHASED AT EVENTS:

Any item purchased at an official teeki event is FINAL SALE and non-refundable, non-returnable for any reason. We thank you for understanding this policy!

INITIATE A U.S. RETURN:

Domestic orders receive a free, prepaid return label when you process your refund at: teeki.returnly.com. That link will guide you through the process of issuing a return.

All returns receive an instant voucher credit which you may use if you'd like to make an immediate repurchase. Otherwise, your refund will be made in the form of original payment within two weeks of receiving the goods back in our warehouse minus any amount of the instant voucher credit that is used.

INTERNATIONAL RETURNS:

For international returns, you may send your return to:

Teeki Returns
2463 E 58th Street
Vernon, CA 90058

Please include your packing slip. If you don't have this, please print and complete the Merchandise Return form and include it with your return shipment.

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