While we have a generous return policy for purchases made through teeki.com's official web store, we are not able to accept returns for teekis not purchased directly through us for any reason. We recommend initiating a return with the retailer you purchased them from. They should be able to help you further.
If you have any other questions, you can send a message to our customer care team or give us a call at: (866) 518-3053. We appreciate your order and understanding our policies!