Every teeki is handcrafted right here in Los Angeles. We do extensive testing to ensure they hold up through play, swim, and years of love and wear. As a testament to teeki's quality and longevity, we offer free repairs for 6 months after purchase. We do everything we can to ensure you never have to fret about your teekis!
Only minor seam rips are repairable. We require all repairs to be washed before returned to our headquarters. teeki is not responsible for covering the cost of return shipping if the teekis are not repairable.
Please contact us directly with a photo of the damage to review and confirm eligibility.
The customer is responsible for shipping both ways. Please provide us with a prepaid mailing label or contact us by phone at (866) 518-3053 with your credit card information to process return shipping costs. Please allow 3-5 weeks for repair, but once it is complete, we will ship your newly loved teekis back to you! Then all you have left to do is enjoy them :)
If an item is sent without confirmation from our customer care team that it is repairable, you will be responsible for shipping costs to return the item.